DetailBot Privacy Policy
Effective date: November 10, 2026
Last updated: November 10, 2026
DetailBot is an iPhone app run by DetailBot LLC, a Texas limited liability company ("DetailBot", "we", "us"). It helps car detailing businesses create, launch and manage Facebook and Instagram ads. This policy explains what we collect, why, who we share it with, how long we keep it, and the choices you have. It covers the DetailBot app, this website (getdetailbot.com) and the servers behind them.
Questions: support@getdetailbot.com
1. Information we collect
Your account. Your email address and password (stored only as a one-way hash we can't read), or your Apple ID sign-in if you choose Sign in with Apple. With Sign in with Apple, Apple may share your name and either your email address or a private relay address that Apple forwards. We email you a code to confirm your address and can email you a link to reset your password. We don't offer Google or Facebook sign-in.
Your business profile. Your business name, your name, phone number, website and social links, your business address or the area you serve, the ad radius you choose, your services, prices, offers, logo, and the photos and videos you add. If you give us your website or Google Business listing, we read its public details to help fill in your profile.
Setup answers. Your answers to the setup questions.
Location (optional, one time). If you tap "Use my location," your phone works out your city and state to fill in your ad area. We save the city and state, not your exact position, and we never track your location in the background.
Photos, videos and camera/microphone. With your permission, the app uses your camera, microphone and photo library so you can film or choose clips for your ads. We store the clips you upload, including their sound, so we can turn them into ads.
Facebook data you connect. Connecting Facebook is a separate step from signing in. When you connect, Meta gives us an access token that lets us manage the ad account and Page you choose. We also receive your Facebook name and ID, the names and IDs of your ad account, Page and Instagram account, your Page's recent posts, and your past ads and their results. We use this only to create, run, manage and report on your ads.
Your ads and results. The ad copy, scripts and media you approve, budgets, campaign settings, and results such as spend, reach, clicks, messages and leads.
Your leads. When someone fills out a lead form on one of your ads, we receive their name, phone number, email and answers so you can follow up. These are your customers, not DetailBot users. We hold their details for you and never use them to market anything of our own. We also keep the follow-up emails we send them for you.
Notifications. If you allow notifications, we store a device token so we can send alerts about your ads and account.
Payments. After the 30-day free trial, you can subscribe through Apple In-App Purchase or on our website. Payments on the website are handled by our payment processor, Stripe. We keep your subscription status and, for website purchases, the processor's customer ID. We never receive your full card number.
Information stored on your phone. The app keeps your sign-in session and a few app settings in your phone's local storage so you stay signed in. This stays on your device.
This website. getdetailbot.com uses no cookies, analytics, or advertising scripts. GitHub Pages hosts this site and may keep standard server logs (such as IP address and browser type) for security.
2. No tracking
We don't include advertising, analytics or crash-reporting SDKs in the app. We don't track you across other companies' apps or websites, we don't use your device's advertising identifier, and we don't sell your data or share it with data brokers. Because we don't track, the app doesn't show Apple's App Tracking Transparency prompt.
3. How we use information
- To create your account, sign you in and keep it secure
- To build your business profile and write your ad copy and video scripts
- To edit your uploaded clips into finished ads
- To connect to Meta and launch, change, pause and report on your ads in your own ad account
- To show your leads, results and budgets, and to send notifications, report emails and lead follow-up emails
- To manage your free trial and subscription
- To provide support, prevent abuse, and meet legal obligations
We will never use your name, results or ads in our own marketing (testimonials, case studies) without your written permission.
4. AI processing
DetailBot uses AI services to write ad copy, organize your setup answers and edit your videos. The app asks for your permission before any of your data is sent to an AI provider, and records that choice. Our servers check it too.
| Provider | What it does | What it receives |
|---|---|---|
| Anthropic (Claude) | Writes ad copy, organizes setup answers, helps edit videos, and drafts lead follow-up emails | Business details, setup answers, past ad copy, transcribed speech and still frames from your clips, plus a lead's first name and form answers for follow-ups (never their phone number or email address) |
| OpenAI | Turns the speech in your ad clips into text for captions and editing | The audio from your clips |
These providers process the data only to do this work for us. The AI vendors named here are Anthropic and OpenAI.
5. Who we share it with
We share information only with service providers who help us run DetailBot, and only what each needs:
- Meta (Facebook/Instagram): to connect your accounts, run and measure your ads, and receive your leads
- Supabase: sign-in, database and file storage (United States)
- Fly.io: servers that render your videos (United States)
- Anthropic and OpenAI: AI processing, as described above
- Stripe: payment processing for subscriptions purchased on our website
- Resend: sends our emails (sign-up codes, password resets, reports, and lead follow-up emails)
- Apple and Expo: Sign in with Apple, in-app subscriptions, and push notification delivery
- Google: looks up your public Google Business listing if you add it
- Authorities or others when the law requires it, to protect rights and safety, or as part of a merger or sale of the business
6. Where your data is stored
On servers in the United States.
7. How long we keep it
We keep your account data while your account is open so the app works. If you cancel or delete your account, we delete that account data within 30 days. Backup copies are kept for 30 days after deletion. Raw clips are kept for 90 days after the finished ad is made, then deleted. Lead details are kept while the account is active, then deleted within 30 days. Records we must keep for tax or legal reasons may be kept longer. We may keep totals that can't identify you.
Deleting your DetailBot data does not delete anything in your own Meta account. Your campaigns, ads, results and leads stay there under Meta's control.
8. Your choices and rights
See or correct your data. Most of it is in the app under Profile. For anything else, email us from your account email.
Delete your account in the app. Go to Profile > Delete account and confirm. We then cancel your subscription so billing stops, pause your DetailBot campaigns on Facebook, remove our access to your Facebook account, delete your uploaded photos and videos, and delete your account along with your business profile, ads, results and leads stored by DetailBot.
Delete by email. Email support@getdetailbot.com from your account email with the subject "Delete my account." We'll confirm and complete it within 30 days.
Facebook data deletion. Open Facebook > Settings & privacy > Settings > Apps and websites (or Business integrations) and remove DetailBot. That stops our access immediately. If you also choose to have your data deleted there, Meta notifies us and we delete the Facebook data we received through your login: our access token, imported Page posts and past ads, synced ad results, and our copy of your leads. You'll get a confirmation code and a link to check the status. Your DetailBot account stays until you delete it. You can also email us to ask for this deletion.
Notifications, location, camera, microphone and photos. You can turn these off any time in your iPhone's Settings.
People in your leads. Someone who filled out one of your lead forms can ask us to delete their details by emailing us. Follow-up emails include an unsubscribe link.
State privacy rights. Depending on where you live, you may have rights to access, correct, delete or get a copy of your data. Email us and we'll respond as the law requires.
9. Security
Data is encrypted in transit. Your Facebook access token stays on our servers, never on your phone, so we can manage your ads when the app is closed. Each business can see only its own data. No system is perfectly secure, and we don't claim any security certification.
10. Children
DetailBot is a business tool for people 18 and older. We don't knowingly collect information from children.
11. Changes to this policy
If we change this policy, we'll update the date above and tell you in the app or by email about significant changes.
12. Contact
DetailBot LLC
support@getdetailbot.com